Audiologists
Claire Marshall
BSC (HONS) AUDIOLOGY, RHAD, MSHAA
Claire qualified as an Audiologist with first-class honours from De Montfort University, Leicester. Her training included placements at the Leicester Royal Infirmary and at the Sheffield Children’s Hospital.
Claire established The Hearing Centre in 2008. Here she is committed to providing the very best in hearing care, conducting audiometric testing using the most up to date equipment and has access to the latest hearing aid technology. As an independent practice she has access to all hearing technologies from all manufacturers. Claire is always keen to learn and keep up to date with the fast moving world of Audiology, regularly attending national and international conferences and training academies.
As well as running The Hearing Centre and performing diagnostic hearing and balance investigations, Claire worked as a Senior Audiologist in the NHS at the Leicester Royal Infirmary for a number of years. Her time here gave her a wealth of experience with NHS hearing aids. After leaving the NHS, Claire moved to the Ear Foundation, a charity based in Nottingham. Working with The Ear Foundation Claire worked with Cochlear Implants and Bone Anchored Hearing Aids.
Claire’s experience has given her an excellent foundation for her private practice. By working close with the ENT Consultants she has specialised in complex hearing aid fittings. Claire has a vast amount of experience working with those with hearing loss as a result of otological factors such as: menieres disease, otoscerosis, single-sided hearing loss, tinnitus, conductive hearing loss and sensorineural hearing loss. Her experience with all hearing technologies means that Claire is able to look at all options available including: invisible in the canal, receiver in the canal, behind the ear, in the ear hearing aids, bone conduction hearing aids, bone anchored hearing aids and cochlear implants.
Leanne Attewell
BSC (HONS) AUDIOLOGY
Leanne qualified with a degree in Audiology from De Montfort University along side Claire.
Once qualifying Leanne obtained a position as a Senior Audiologist at the hearing services department based at the Leicester Royal Infirmary. Here she worked with a range of technologies to give the residents of Leicester and Leicestershire the care they needed so that they could enjoy listening to the world around them.
Hearing plays a large part in social interaction, and poor hearing which if left unmanaged, has been linked with a greater chance of suffering from dementia. As part of her role, she became a dementia champion.
In the last 8 years Leanne took a keen interest in paediatric audiology and obtained a post graduate certificate in effective amplification for children. Leanne has worked within a small team to provide Leicestershire and its borders with a hearing aid service offering both air conduction and bone conduction hearing aids, taking a proactive approach to hearing aid implementation.
Leanne works from both our Birstall and Ashby-de-la-Zouch centres where she provides hearing tests, microsuction and other audiological services.
Ben Olivier
BSC (HONS) AUDIOLOGY
Ben qualified in 2012 as an Audiologist at De Monfort University.
Whilst studying Ben worked at several hospitals including Leicester Royal Infirmary, James Paget University Hospital and Kettering General Hospital where he gained experience of how NHS Audiology departments work. After qualifying Ben decided to move into the private sector so as to further broaden his experience with other manufacturers of hearing aids and the latest available technology.
Working privately Ben enjoys being able to offer his patients the time, care and best hearing solutions possible. He believes in taking time to listen to patients, understand their needs and hearing difficulties, then working with clients to provide the very best hearing solutions to improve their quality of life.
Ben also enjoys the more challenging aspects of his work such as tinnitus management, advance diagnostics and complex fittings such as Bone Anchored Hearing Aids (BAHA) all of which services can be offered here at The Hearing Centre.
Helen Sutton
HEARING CARE ASSISTANT (HCA)
Helen is a Hearing Care Assistant (HCA) and Wax Removal Practitioner at The Hearing Centre, working across both our Ashby and Birstall branches. She works closely with our audiologists to support patients throughout their hearing care journey, helping to improve overall ear health and providing a friendly, patient-focused experience.
Much of Helen’s day is spent running wax removal clinics, which she finds incredibly rewarding as it can make an immediate difference to a patient’s comfort and hearing. She also carries out hearing aid service appointments, performs hearing tests, and handles basic hearing aid repairs, ensuring patients get the very best from their hearing technology.
Helen joined The Hearing Centre nearly five years ago, originally starting on reception in our Ashby branch before training as a Hearing Care Assistant and Wax Removal Practitioner. She is currently studying for her FdSc in Hearing Aid Audiology at De Montfort University and is due to graduate next year.
Helen loves the variety of her role and especially enjoys building relationships with patients and helping people hear better every day. She believes trust, clear guidance, and making patients feel comfortable and supported are the most important parts of excellent patient care